Privacy Policy

Welcome to Songmics Furniture Shop (“we”, “our”, or “us”). We specialize in providing stylish, functional storage solutions and furniture pieces to help you organize your living spaces. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website living-furnitures.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we may collect your name, email address, shipping address, phone number, and payment information (processed securely through our encrypted payment gateways).
• Transaction Information: Details about products you purchase, payment method, and order history to process your transactions and provide customer support.
• Technical Information: IP address, browser type, operating system, referring URLs, and device information to optimize our website performance.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and search queries to improve our product offerings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our storage solutions and furniture products
• To communicate with you about your orders, account, or customer service inquiries
• To improve our website, product selection, and customer experience
• To prevent fraud and enhance the security of our services
• To send you marketing communications (where permitted by law) about products that may interest you, such as new bathroom organizers or closet storage systems
• To comply with legal obligations and protect our rights

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), fulfilling orders, and providing customer service.
• Legal Requirements: When required by law or to respond to legal process, protect our customers, or safeguard our rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
• Aggregated Data: We may share aggregated, non-personally identifiable information with partners about how our customers use our furniture and storage products.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All payment transactions are processed using 256-bit SSL encryption and comply with PCI DSS standards
• We store personal data on secure servers with restricted access
• Regular security audits and monitoring to protect against unauthorized access

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You may review and update your account information through your profile settings.
• Deletion: You may request deletion of your personal information, subject to certain legal retention requirements.
• Marketing Preferences: You can opt-out of marketing communications by following the unsubscribe link in our emails.
• Cookies: You can manage cookie preferences through your browser settings (see Section 6).

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart.
• Performance Cookies: Help us understand how visitors use our site to improve our furniture and storage product offerings.
• Advertising Cookies: Allow us to show you relevant ads for our products on other websites.

You can control cookies through your browser settings, but disabling some cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us