Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to individuals aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on living-furnitures.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s functionality
• Submit false or misleading information

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

2.3 Non-Returnable Items

Due to hygiene reasons, we cannot accept returns on:

• Bathroom organizers (canisters, trays, holders)
• Closet moth protection products

Exceptions are made for damaged or defective items.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order confirmation emails do not constitute acceptance.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and you have authorization to use the payment method.

3.4 Order Processing

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Issues

You are responsible for:

• Providing accurate shipping information
• Any additional customs fees or taxes
• Inspecting shipments upon arrival

Report damaged or missing items immediately to [email protected].

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• Unused and in original condition
• In original packaging
• Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

1. Contact us within 15 days at [email protected]
2. Provide order number, product details, and reason for return
3. Wait for approval and return instructions
4. Ship item back to our warehouse

5.3 Refund Processing

Refunds are issued to the original payment method:

• Credit cards: 5-10 business days after processing
• PayPal: 24-48 hours after processing

Original shipping fees are non-refundable unless the item was damaged or defective.

5.4 Exchanges

We offer exchanges for different sizes or colors (subject to availability). Follow the return process and specify your exchange request.

6. Limitation of Liability

Songmics Furniture Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays caused by shipping carriers or customs
• Incorrect product use or assembly
• Events beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

7. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy, which is incorporated into these Terms. By using our site, you consent to such processing.

8. General Provisions

8.1 Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance.

8.2 Governing Law

These Terms shall be governed by Michigan law, without regard to conflict of law principles.

8.3 Dispute Resolution

Any disputes shall first attempt resolution through good faith negotiations. If unresolved, disputes shall be settled in Michigan courts.

8.4 Contact Information

Songmics Furniture Shop
2022 Elliott Street, DETROIT, US 35552
Email: [email protected]